Just contact us directly via the chat bubble on the bottom of the application, within 30 days of signing up. You can do so in our Slack channel, or by email at support@renderjuice.com. No questions asked!
We offer a 30 day no questions asked refund policy. Just get in contact with us via in-app chat or by emailing stevie@renderjuice.com
Yes! We don’t make any of your data public and we will only use your renders to improve our nodes ourselves. In all other cases, your data on our render nodes are deleted after a time lag post-render.
A GPU minute is just like it sounds! For every GPU running, we count the minutes of your render time. This doesn't include time to start initializing the machines. Only when rendering! Keep in mind though that we may place multiple GPUs on your jobs and that would effectively multiply the number of GPU mins being used.
We use proprietary algorithms to save costs on our end and yours! The early access program also helps as we’re offering significantly discounted prices at the moment to help us improve.
See our blog post here. Tl;dr pricing is way simpler this way, it also means every optimization we make gets passed onto you. Other services often frequently have plans that actually incentivizes you to slow down your renders. Better alignment!
We offer steeply discounted prices (above 40% for both plans) to our users. You’ll also be marked a “VIP” for the future where you’ll get grandfathered with exclusive benefits like extra rendering power.
We can accommodate requests for more compute and power. However, our plans are priced for most small studios to be quite adequate in most cases. If you’re a bigger studio, please email us at stevie@renderjuice.com, we’ll get you setup with a custom plan with features for larger studios.
If you’re a bigger studio, please email us at stevie@renderjuice.com, we’ll get you setup with a custom plan with features for larger studios.
We send emails infrequently and only when they're critical.